Site Maintenance
You can use the Site Maintenance page to toggle your e-commerce site off or on for system maintenance whenever necessary. For example, during the software update maintenance period, your Web storefront is unavailable. You can also specify the text that displays on your end user’s site when the system is down for maintenance.
Click Global Settings and select Site Maintenance.
The Site Status box displays whether the site is currently up or down and the current time. It displays the current time zone and daylight savings time you have selected and cannot be manually changed. This box is automatically updated when the Time Zone and Use Daylight Savings Time boxes are adjusted. The time displays in AM and PM format, not military format. It also displays whether you have the automatic maintenance feature enabled or disabled.
The Time Zone box defaults to Eastern Time. To change the time zone, click the down arrow in the Time Zone box and select the appropriate time zone.
Check the Use Daylight Savings Time box to indicate whether to utilize the daylight savings time feature.
The Unscheduled Maintenance box
allows you to toggle your e-commerce site off or on for system maintenance
whenever necessary. This change affects the e-commerce site within
one to two minutes.
Display Page: Click the down arrow in the Display Page box to
select the Web page shoppers view when the site is in unscheduled
maintenance mode. To view detail, click the down arrow and select
the page to view, and then click
.
To create a new Web page, click the Create Pages link. For information
on creating a Web page, see Text Editor.
Shutdown Site: When you click this button, the shopper’s site
is turned off. All shoppers accessing the site are unable to open
any Web page or perform any function.
Startup Site: When you click this button, the shopper's site
is turned on.
The Automatic Scheduled Maintenance
box lets you specify that all your e-commerce sites be automatically
shut down for maintenance.
Automatic Maintenance Mode On: To activate the automatic maintenance
mode feature, click this button. At the This Could Inactivate Your
Website for Customers Are You Sure prompt, click OK. To deactivate
this feature, click the Auto Maintenance Mode Off button.
Weekdays Time Off/Time On/Display Page: Click the Weekdays Time
Off box and enter the beginning maintenance time for Monday through
Friday, 11:00 PM, for example. Click the Weekdays Time On box and
enter the ending maintenance time for Monday through Friday. Time
is displayed in AM and PM format, not military time. Click the down
arrow in the Display Page to select the Web page end users view when
the site is in weekday maintenance mode. To view detail concerning
a page, click
. To create
a new Web page, click the Create Pages link. For information on creating
a Web page, see Text Editor.
Saturdays Time Off/Time On/Display Page: Click the Saturdays
Time Off box and enter the beginning maintenance time for Saturday.
Click the Saturdays Time Off box and enter the ending maintenance
time for Saturday. Time is displayed in AM and PM format, not military
time. Click the down arrow in the Display Page to select the Web page
end users view when the site is in weekend maintenance mode. To view
detail concerning a page, click
.
To create a new Web page, click the Create Pages link. For information
on creating a Web page, see Text Editor.
Sundays Time Off/Time On/Display Page:
Click the Sundays Time Off box and enter the beginning maintenance
time for Sunday. Click the Sundays Time Off box and enter the ending
maintenance time for Sunday. Time is displayed in AM and PM format,
not military time. Click the down arrow in the Display Page to select
the Web page end users view when the site is in weekend maintenance
mode. To view detail concerning a page, click
.
To create a new Web page, click the Create Pages link. For information
on creating a Web page, see Text Editor.
Click Update. Changes are implemented within one minute.
Note: If you are performing these steps for software update maintenance, on Monday, return to these settings, and click Auto Maintenance Mode Off. For your Quarterly Electronic Catalog Maintenance (usually in January, April, July, and October), use the steps above, but set up both Weekday and Saturday and Sunday times and Web pages.