Customer Management

This feature lets you add new shoppers. When you do, you can specify the account, department, and attention. You can also assign catalogs and specific settings. If the account to assign the shopper isn't shown, you can also add the account. For details, see Add Accounts.

Note: Adding shoppers is a three step process. First, the customer must exist in the back office business system. Next, you add the accounts to your site. Last, add the shoppers that can purchase under that account.

  1. Click Customer Admin and select Customer Management.

  2. In the Customer Records section, click Add Record. The New Customers page opens.

  3. Check the Add Another Customer When Finished box to add a different customer when the first customer has been added.

  4. For each customer added, complete the Info through Price pages. When finished on each page, click Next. While you can complete all pages, the only pages you must complete to add the record include the Info, Acct and Dept.

Note: On the Dept page, you can click Finish. If you do, this customer defaults to use the guest user settings for catalogs, item substitutes, checkout, communications, feature, marketing, and price. If you click Next, you can set optional account-specific settings, including an attention, location, contract and/or laundry lists, and additional user settings.

  1. Click each link below for more information.

    Info

    First Name

    Last Name

    Phone

    Phone Extension

    UserName
    Password

    Confirm Password

    Email
    Email Format
    Send Confirmation Email
    HP Purchase Edge

    Acct
    Account Name

    Dept
    Department Name

    Attention
    Attention


    Location
    GL
    Inv

    Printer


    Catalog
    Global
    Custom
    Lock Customer to Selected Catalogs

    Contract
    Contract/Laundry Lists
    Select Product/List Limits

    Alt/Sub
    Alt/Sub


    Checkout
    Checkout


    Comm
    Communication

    Feature
    Feature

    Marketing
    Marketing

    Price
    Price

  1. Click Finish.

Return to:

Customer View

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Customer Search Results

Copy Customers