About Enhanced Content

S. P. Richards gives you the ability to sell products that are typically not carried by S. P. Richards or other traditional wholesalers to your end users, thereby greatly enhancing your revenue opportunities.

 

How this Feature Works:

  1. First, you receive an order for the product via the Web or through your back office business system. Such orders traditionally contain both standard wholesaler products, along with these special ordered items.

  2. On the front end Web site, end users are notified of the shipping estimate for any special ordered item, 2 or 3 days, for example, or non-returnable, if applicable.

  3. You then isolate any special ordered items and place them on a purchase order to send to S. P. Richards who then forwards the items to the appropriate manufacturers.

  4. The manufacturers select and ship the item to your warehouse or the end user, at which time, the manufacturer sends S. P. Richards an ASN document.

  5. After receiving the ASN, S. P. Richards forwards this ASN information to you. Using this, you can update the purchase order and the end user's invoice.

  6. Finally, S. P. Richards sends you and electronic invoice.

Implementing the Feature

  1. Each week, S. P. Richards updates an FTP site with the latest item information and notifies you. They also weekly update etilize with the new item information, complete with any  changes or deletions.

  2. The items load into the Item database with a two-character ship code which cross references a shipping code table set up in your system parameters. These items create a wholesaler record with the wholesaler code of SPRX. This shipping code is provided to you by S. P. Richards.

  3. Every week, ECi updates a Global Catalog called SP Special Order. You must add this catalog to one of your catalog groups.

  4. You must also configure your Automated Short Buy or manual short buy process to filter these special orders by using the wholesaler code of SPRX.

  5. All transmissions of the S. P Richards SPS items must be recognized and flagged as an SPS purchase order. To ensure this, the (L6C) text-based parameter screen has been updated to include a field that can be set at communication time and during the automated short buy procedure. This notifies S. P. Richards that this is a SPS purchase order.

  6. Acknowledgements received back from S. P. Richards automatically assume that the items are shipping from the manufacturer.

  7. S. P. Richards provides an ASN document that will list that the items have shipped from the manufacturer. This lets you know that the end user can be billed.

  8. The ASN is processed in same manner as existing ASN’s with one exception: short ships are not processed like standard P/Os. A report prints with the shipped SPS quantity information so you can receive the P/O and bill end user orders.