About Contracts and Laundry Lists
You can place special pricing on an item or group of items using contracts. You can set up a contract for a specific customer or you can set up special pricing for all customers. You do this using the back office business system. Each customer can be assigned up to four contracts. You can also set up Sale contracts that are available to all customers. These contracts are sometimes called sales flyers, and they include flyers that you load from wholesalers and those that you create yourself. There are several different contracts you can set up.
In additional to offering contracts, you can also use laundry lists. A laundry list is a group of items a customer usually orders. It may also be items that a customer’s company permits him to order. With eCommerce orders, laundry lists are particularly valuable since your shoppers do their own ordering. They can choose from a short list of the items they’re interested in, instead of viewing thousands of database items. For detailed information about setting up contracts and laundry lists, see your back office business system's online documentation.
After you set them up in the back office business system, you use the Contract/Laundry List Management page to add new contracts/laundry lists, edit existing lists, and delete unused lists. For details, see Contract/Laundry List Management.
Once you have your contracts and laundry lists defined, you must assign them to your customers. You can do this using the Parameter Maintenance page or by using the Contract/Laundry List tab in the Customer Management page.
Note: When viewing the Contract/Laundry list tab, the system displays only those contracts and/or laundry lists to which the customer is currently assigned. When adding or editing, the contracts and laundry lists appear in alphabetical order to help you view and manage your lists. If the list is long, a scroll bar opens to the right of the page so you can quickly move up and down the list. You can also filter using the Assigned, Item List, and List Type boxes. This is useful if you have possibly hundreds of contracts and/or laundry lists from which to choose.
When you assign, the Customer Management's Contract/Laundry List tab also lets you set additional item limits.
None: This option lets customers view all catalogs and contract and/or laundry list items assigned to their account. This option means that the shopper is not limited to viewing items from your back office lists. If you selected contracts/laundry lists, the customer can see those items and any contract pricing that has been synchronized from your back office system.
Restrict: This option restricts customers to disallow viewing specific items. Once you set up a contract and/or laundry list, simply click the Restrict option so the customer cannot see or order any of these items when shopping. This is a handy feature if you need to restrict certain items such as furniture products from displaying on specific customer pages.
Lock: This is a useful feature if you need to restrict customers to specific contracts and laundry lists. For example, you could create a laundry list of 50 items. When shopping, the customer could only select from the 50 on the list and not from any other items in your database.